Unfortunately for reasons beyond our control, we're not able to show more information on tweet threads inside Studio Inbox just yet. If you click a tweet, you'll see the tweet and a reply box, but to see further replies click the link to go to twitter.com.
Studio Inbox does not currently support direct messages on Facebook or Twitter.
There are some small delays in receiving the messages, and Facebook and Twitter both work differently. With Twitter, they limit how often we can request new tweets, so there may be a brief delay. Facebook send their posts directly to us, and they may have a short delay at their end which we can't control.