Changing streaming provider or stream URL

Once your website, app or Alexa skill has been launched, you may later change your streaming provider. This usually means that the URL (the address) to your stream changes, which means you need to change settings within Aiir so your listeners can continue to listen to your stage. Alternatively, you may remain with the same provider but they request that you update references to a new stream URL. Both of these events require the same common tasks to be performed.

Ideally, you would ask your new provider to run your new stream whilst your existing stream was still running, allowing your to gracefully migrate everything without losing listeners.

Website

The main thing to change for your Aiir website is the stream URL for your live player(s) or external player:

  • If you use Radioplayer, you change this in the Radioplayer app. Select your station, then select the Web Player tab. You'll see the stream URL field. Also check the Mobile App tab too to see if you have entered any stream URLs there.
  • If you use our standard Live Player, head to the Live Player app within Aiir. Select your station and you'll see the stream URL field.
  • If you use an externally hosted player, such as one provided by your streaming provider, go to the Stations app in Aiir, select your station and then scroll down to the Website section where you can change the player URL.

Radioplayer stations should also remember to publish their station info back to Radioplayer once updated so they can also use the new streaming details.

Mobile App

To change the streaming details for a mobile app station(s), go to the Stations section of the Mobile Apps area of Aiir. Select your station, then select the Streams tab.

Alexa

If you have an Alexa skill with us, please email us support@aiir.com to update your streaming URL.

Anything else?

You may wish to consult with streaming aggregators such as TuneIn who may hold your current streaming URL. You can then discuss with them how you go about updating these details, as Aiir cannot do this for you directly.