What should I do if posting to Facebook has stopped working?

Facebook can stop Aiir from being able to post messages for a number of reasons.

In the following information, 'the user' is the Facebook user who originally authorised their account in Aiir. 

This issue can happen because: 

  • The user has changed their Facebook password. 
  • The user is no longer an administrator of the Facebook page.
  • The user has authorised in Aiir again, but for a different site. 

We recommend asking the user to remove their account from Aiir, and re-add it. Go to the main menu, then Admin, and then Social Accounts, which is only accessible to administrators.