Why do I get the message "can't open files in this folder because it contains system files"?

You may see this message appear when you try to upload a file in Media Manager.

This is a known issue with Chrome starting in version 109, and the equivalent version of Microsoft Edge (which uses Chrome's engine).

If you see this error, you can try downgrading to Chrome 108, or try another browser such as Firefox or Safari.

We will update this page once we can be certain the bug has been fixed in Chrome and Edge.