FAQs
Quick answers to common questions
- Why has my SHOUTcast streaming stopped working in Google Chrome?
- Why does the wrong image appear on Facebook when I post a page?
- Do you have an API we can use to get on air schedule information?
- Why does our website appear to be down and showing a 403 error?
- Where did On Air Staff and Schedule go?
- How do I enable SSL or HTTPS on my website?
- What limitations are there on file uploads?
- I work at more than one company that uses Aiir, can I have one account for both?
- How do I add another user?
- How do I add a new feature to Aiir, or change how it works?
- How do I add our website to Google News?
- Why does the 'now playing' information on my website not update automatically?
- Why has my iOS mobile app disappeared from the App Store?
- How do I change font in the Page Editor?
- How do I change the artwork shown for a recently played song or track?
- Why am I not receiving form submission emails?
- What should I do if the now playing information has stopped updating?
- Why are different ads appearing in the News section of my website?
- What should I do if my mobile app stream has stopped playing?
- Can I have more than one domain name on my website?