FAQs
Quick answers to common questions
- What should I do if the now playing information has stopped updating?
- How do I change the time zone?
- I work at more than one company that uses Aiir, can I have one account for both?
- How do I renew my website's SSL certificate?
- How do I enable SSL or HTTPS on my website?
- Why does the wrong image appear on Facebook when I post a page?
- Radioplayer Web Player Update Information
- What should I do if posting to Facebook has stopped working?
- What limitations are there on file uploads?
- Why does the 'now playing' information on my website not update automatically?
- Why has my SHOUTcast stream stopped working in Google Chrome?
- Why isn't my stream playing in the latest update to Chrome?
- Why isn't there a meta keywords field?
- How do I set up recording with SharpStream?
- Why is the top bar in iOS a different colour to the one I specified?
- Why does our website appear to be down and showing a 403 error?
- Why am I not receiving form submission emails?
- Where did On Air Staff and Schedule go?
- Where did RadioEPG go?
- Do you have an API we can use to get on air schedule information?