Manually refreshing your license in Audio Engine

Occasionally, if your Audio Engine and Monitor applications are running on different PCs, PlayoutONE can fail to check it is licensed and incorrectly state the software is in "Grace Mode".

This can be rectified by manually refreshing your license from within Audio Engine:

1. Open Audio Engine from the system tray.
2. Click the gear icon in the bottom right corner.
3. Click 'Other'.
4. Click 'License'.
5. Click 'Apply'.

If that doesn't resolve your issue, contact our support team so we can investigate further.