Error loading in-app navigation item

Stations occasionally run into an issue when trying to open a navigation item from their mobile app's menu, with an error message saying:

Domain: NSURLErrorDomain

Error Code: -1200

Description: A TLS error caused the secure connection to fail.

This is a standard error which often has a deceptively straightforward solution.

Mentions of non-secure URLs and TLS errors can be misleading. This error often occurs when the URL associated with the navigation item is invalid.

If you go to your app in Aiir and try opening the link set in your desktop browser, you will likely encounter a similar error if the domain you are linking to does not exist.

Checking the linked URL should usually resolve this issue.