Updating to the latest version of PlayoutONE

Newer versions of PlayoutONE Pro support simple, in-place upgrades that can — in many cases — be carried out yourself without any assistance from our support team.

If you need to avoid radio silence, make sure you have created a mixdown file to play from an alternative audio source while PlayoutONE is offline during the upgrade.

Check out this video to learn how to use a mixdown file to prepare for maintenance.

On this page, we'll explain the different upgrade routes available to you depending on the version you are currently running:

Version 5.0 or v5.1

(with Audio Engine)
  • Download the full installer
  • Close all PlayoutONE applications
  • Run the installer to update to the latest version. (You do not need to uninstall PlayoutONE first)
  • Restart your PlayoutONE applications
  • Repeat this process on your additional PCs

Version 5.2 or later

(with Audio Engine)
  • Download Updater
  • Starting on your server, close all PlayoutONE applications
  • Run the update installer
  • Restart your PlayoutONE applications
  • Repeat this process on your additional PCs

Version 5.1 or earlier

(without Audio Engine)