Upgrading to the latest version of PlayoutONE
Newer versions of PlayoutONE support simple, in-place upgrades that can — in many cases — be carried out yourself without any assistance from our support team.
If you need to avoid radio silence, make sure you have created a mixdown file to play from an alternative audio source while PlayoutONE is offline during the upgrade.
Check out this video to learn how to use a mixdown file to prepare for maintenance.
On this page, we'll explain the different upgrade routes available to you depending on the version you are currently running:
| Upgrading from PlayoutONE v5.1 or earlier |
Standard |
- Download the full installer
- Close all PlayoutONE applications
- Run the installer to update to the latest version. (You do not need to uninstall PlayoutONE first unless it's on v4.10 or earlier. If you do uninstall PlayoutONE, your database will not be deleted unless you check the box to remove it)
- Restart your PlayoutONE applications
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Pro (with Audio Engine) |
- Download the full installer
- Close all PlayoutONE applications
- Run the installer to update to the latest version. (You do not need to uninstall PlayoutONE first unless it's on v4.10 or earlier. If you do uninstall PlayoutONE, your database will not be deleted unless you check the box to remove it)
- Restart your PlayoutONE applications
- Repeat this process on your additional PCs
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Pro (without Audio Engine) |
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| Upgrading from an older build of PlayoutONE v5.2 |
Standard |
- Download Updater
- Close all PlayoutONE applications
- Run the update installer
- Restart your PlayoutONE applications
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Pro |
- Download Updater
- Starting on your server, close all PlayoutONE applications
- Run the update installer
- Restart your PlayoutONE applications
- Repeat this process on your additional PCs
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