Upgrading To PlayoutONE v5
Upgrading to PlayoutONE v5 is very simple and can be completed by you. We recommend that you upgrade your PlayoutONE system during our normal Support Hours so that we can help you quickly if you run into any issues.
PlayoutONE Pro customers can also book a maintenance session for Support to assist with the upgrade. Please see this video to learn how to use a mixdown file to prepare for maintenance.
PlayoutONE (Not already running Version 5)
| 1 | Download the PlayoutONE Suite Setup from the link below on each PC you need to upgrade to PlayoutONE v5. |
| 2 | Close down PlayoutONE and other related PlayoutONE applications (Auto Importer, File Copy, Monitor, Data Controller, Synchroniser) on all PCs. |
| 3 | Starting with the Server (If you do not have a server, please treat your main on-air machine as your server), run the PlayoutONE Suite Setup and follow the instructions. Remember to choose the correct version of PlayoutONE to install (Standard or Pro) You don't need to uninstall previous versions of PlayoutONE. |
| 4 | Once all PCs have been upgraded, you can go to your Server and start PlayoutONE Monitor, followed by any other PlayoutONE Applications. |
| 5 | Once the Server is back up and running please start PlayoutONE on all other PCs. |
PlayoutONE (Already running Version 5)
| 1 | Download the PlayoutONE Suite Upgrade from the link below on each PC you need to upgrade PlayoutONE v5. Only download this version if you are already running PlayoutONE v5 |
| 2 | Close down PlayoutONE and other related PlayoutONE applications (Auto Importer, File Copy, Monitor, Data Controller, Synchroniser) on all PCs. |
| 3 | Starting with the Server (If you do not have a server, please treat your main on-air machine as your server), run the PlayoutONE Suite Upgrade and follow the instructions. |
| 4 | Once all PCs have been upgraded, you can go to your Server and start PlayoutONE Monitor, followed by any other PlayoutONE Applications. |
| 5 | Once the Server is back up and running please start PlayoutONE on all other PCs. |
WebVT
| 1 | Login to WebVT using the admin login |
| 2 | Once logged in, go to the WebVT Settings, and choose the admin tab |
| 3 | Click the button to upgrade WebVT |
| 4 | Repeat this process again |
| 5 | Verify that the login screen on WebVT shows at least 1.51 (July 2023) as the version number. |
WebVT Browsers
You can download the latest WebVT Browsers from the links below
| Windows | Download |
| MAC | Download |