Upgrading to the latest version of PlayoutONE

Newer versions of PlayoutONE support simple, in-place upgrades that can — in many cases — be carried out yourself without any assistance from our support team.

If you need to avoid radio silence, make sure you have created a mixdown file to play from an alternative audio source while PlayoutONE is offline during the upgrade.

Check out this video to learn how to use a mixdown file to prepare for maintenance.

On this page, we'll explain the different upgrade routes available to you depending on the version you are currently running:

Upgrading from PlayoutONE v5.0	Standard	Download Updater Close all PlayoutONE applications Run the update installer Restart your PlayoutONE applications
	Pro (with Audio Engine)	Download Updater Starting on your server, close all PlayoutONE applications Run the update installer Restart your PlayoutONE applications Repeat this process on your additional PCs
	Pro (without Audio Engine)	Book a maintenance session for our support team to assist with the upgrade.
Upgrading from PlayoutONE v4.10 or earlier	Standard	Download the full installer Close all PlayoutONE applications Run the installer (you do not need to uninstall your existing version of PlayoutONE) Restart your PlayoutONE applications
	Pro	Book a maintenance session for our support team to assist with the upgrade.