Now playing data
Most radio station playout / automation systems can be set up send information about the song 'now playing' to another service.
If a station sends this data to us, we can display it on a website, in mobile apps, and in Radioplayer.
We store a history of songs played for each station, and this powers the 'Playlist Search' facility we make available for websites to include.
We also match up each track with cover art from iTunes and purchase links.
Set up your playout / automation system.
How the data is sent to us depends on the playout / automation software being used by the radio station.
To get started, go to the Site Settings app (you'll need to have access to this on your account), and then select the Now Playing tab.
Select 'Set up a system' to be guided through the process. If your system isn't listed, contact us.
If the 'now playing' information has stopped updating on your website or mobile app, the first thing we advise is going to the Now Playing tab in Site Settings, and clicking the 'Last thing received' button. This will tell you the last bit of information we heard from your system. We can't do this for all systems, so if it says we don't have the information, get in touch with us.
If you can see the last thing we received is out of date, it's likely there's an issue with your system. Often a simple "turn it off, turn it on again" routine does the trick. If you're unsure, get in touch with us.