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FAQs

Quick answers to common questions

  • I work at more than one company that uses Aiir, can I have one account for both?
  • What cookies do Aiir set on websites?
  • Why can I only post to one Twitter account at a time in Social Publisher?
  • Why are different ads appearing in the News section of my website?
  • How do I run a Jobs Board using Aiir?
  • What does Aiir use?
  • How does Aiir serve customer websites?
  • Why can't I reach my website, or why is my website down?
  • How does caching work?
  • Why is the top bar in iOS a different colour to the one I specified?
  • Why does the 'now playing' information on my website not update automatically?
  • Could you build a feature for us?
  • How do I change the time zone?
  • How do I set up recording with SharpStream?
  • Why isn't my stream playing in the latest update to Chrome?
  • Can I recover something I accidentally deleted?
  • How do I receive notifications?
  • Why isn't there a meta keywords field?
  • What should I do if SMS is not being received in Studio Inbox?
  • How do I add another user?
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