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FAQs

Quick answers to common questions

  • Do you have an API we can use to get on air schedule information?
  • Why has my SHOUTcast stream stopped working in Google Chrome?
  • How do I set up Google Maps, geocoding and get API keys?
  • How do I sign up for the Apple Performance Partners Program?
  • How do I renew my website's SSL certificate?
  • Why does our website appear to be down and showing a 403 error?
  • Why does the wrong image appear on Facebook when I post a page?
  • Why does my Android app not appear in Google Play's search results?
  • What should I do if the now playing information has stopped updating?
  • What does Aiir do in the background?
  • How do I change stream URLs? What if I change streaming provider?
  • What limitations are there on file uploads?
  • Why do I get the message "can't open files in this folder because it contains system files"?
  • How do I enable SSL or HTTPS on my website?
  • How do I get a Site Map?
  • How do I change the default cover art or track images?
  • Why has my iOS mobile app disappeared from the App Store?
  • How do I set up a Meta Pixel?
  • Why have ads stopped appearing, or why can't I reach the Advertising app?
  • How do I unblock an email address?
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