Why isn't Isolation Mode available?
If you notice Isolation Mode is not available on your on-air PC, there may be several reasons.
On this page, we'll outline several potential issues that may arise when launching Isolation Mode and how to resolve them.
| Is the isolation database installed? | Refer to our troubleshooting guide and contact Aiir Support if needed. |
| Is 'Replicate' enabled in Monitor? | On your PlayoutONE server, go to Monitor > Station Settings > Options > Replication and ensure it is enabled. |
| Is your isolation database corrupted? | Contact Aiir Support for assistance. |